Service
Fractional COO
Some operations problems aren't configuration problems. They're about who owns what, how work moves between teams, and which numbers leadership runs the business on. Our fractional COO service gives you senior operations leadership part-time, with a team behind it that can build the systems the plan requires.
Also called a part-time or outsourced chief operating officer.
What we implement
Operating rhythm
Weekly and monthly meetings, scorecards, and decision rights so leadership works from the same numbers.
Process design
How a lead becomes a customer, a deal becomes a project, and a project becomes revenue, written down with clear owners.
Systems roadmap
Which tools to keep, replace, or connect, sequenced against budget and the company's next 12 months.
Metrics and reporting
Pipeline, delivery, retention, and revenue metrics defined once and reported from the CRM and finance systems.
AI adoption
Where AI should take on work, who owns each agent, and how results and costs are measured.
Hiring and handoff
Job scopes for operations hires, and a clean handoff when you're ready for a full-time leader.
How we work
- Strategy and execution from one team: the same people who design the process can build it in Salesforce, HubSpot, or Claude.
- Engagements run a set number of days per month, sized to your stage.
- The goal is an operation that runs without us, not a permanent dependency.
Platforms
How an engagement runs
- 01
Audit
We map how work actually moves through your systems today and measure the baseline: how long each task takes, how many hours a week it eats, and where it goes wrong.
- 02
Design
We agree on the target process, decide which steps stay human, which get automated, and which an AI agent can own, and set the number each change should move.
- 03
Build
Configuration, automation, integrations, and agent setup in a sandbox, tested against real scenarios before anything reaches production.
- 04
Run
Launch, training, and support. We measure the after against the baseline, report the time and money saved, and fix whatever people are working around.
Questions we hear
What does a fractional COO do?
A fractional COO is a part-time chief operating officer. They set the operating rhythm, design cross-team processes, choose and connect systems, define the metrics leadership uses, and lead operational change, typically for a few days a month.
When does a company need a fractional COO?
Usually when the founder or CEO is still running operations, teams are growing faster than processes, systems don't talk to each other, and a full-time COO isn't yet affordable or necessary.
How is a fractional COO different from a consultant?
A consultant typically delivers recommendations. A fractional COO owns operational outcomes over time, works inside the leadership team, and with Parquet, has a team that implements the systems as well.
Tell us what's stuck
A 30-minute call is usually enough to tell whether the fix is process, data, configuration, or AI.